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Ricardo P. — Senior Manufacturing Operations and Quality Manager from Philippines

Ricardo P.

Senior Manufacturing Operations and Quality Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Ricardo S. is an accomplished Operations and Quality management professional with extensive experience in the manufacturing, technology, education, and public administration sectors. As Product Information and Development Manager at Technology Edge Incorporated, he leads cross-functional project teams, oversees project planning, training, and evaluation, and ensures project deliverables align with business needs. In concurrent roles at Vernice Technology Incorporated and as Technical Support Senior Engineer for the Technology Edge Group, Ricardo S. has managed complex system installation and troubleshooting, network administration, and user training. He has a background in higher education as a part-time instructor, teaching computer, programming, and IT subjects. With a robust foundation in strategic management, change management, total quality management, and technical support, he has contributed to significant process improvements and technology solutions for semiconductor, electronics, government, and academic clients.

Experience

  • Part Time Computer Instructor / Academic Professor

    Asian Summit College, Pasig City, Metro Manila, Philippines · 2008 — 2018
    Taught a range of computer-related subjects at the college level and provided instruction for both academic and non-academic senior high school courses.

  • Technical Consultant

    Vernice Technology Incorporated · 2014 — Present
    Provides technical consulting expertise to address project-related needs within the scope of Vernice Technology Incorporated, supporting ongoing organizational requirements.

  • Instructor

    Montessori Professional College, Rotonda, Pasig City · 2008 — 2011
    Delivered instruction in computer subjects as well as academic and non-academic curriculum content.

  • Product Information and Development Manager

    Technology Edge Incorporated · 2010 — Present
    Oversees project teams by managing staffing, coordinating with project partners, and ensuring project deliverables align with established plans. Handles project planning, issue escalation, scope management, and status reporting, while maintaining budget control for training and consultancy activities. Provides updates to senior management and finalizes design specifications, working closely with users to verify business needs are met. Defines and administers User Acceptance Testing programs and manages project evaluation, dissemination, and user training processes.

  • Technical Support Senior Engineer

    Technology Edge Group of Companies · 2005 — 2010
    Handled installation and configuration of computer hardware, operating systems, and applications. Monitored networks, assisted users in resolving system issues both in person and remotely, and diagnosed software and hardware problems. Performed hardware replacements, documented support procedures, followed technical diagrams, supported new application rollouts, managed user accounts, and prioritized multiple open support cases. Established effective working relationships, tested new technology, and performed electrical safety checks on equipment.

  • Programming Subject Instructor

    Infotech Pasig City · 2007 — 2010
    Taught programming subjects to students at Infotech Pasig City during the stated timeframe.

  • System Administrator and Network Administrator

    EDGEMASTER Dial-up Technology, Shaw Blvd. Pasig City · 2004 — 2007
    Designed, established, and maintained network infrastructure, with responsibilities extending to planning network expansions as required.

  • Technical Support/ Application Support/I.T Specialist

    Electronics Technology, Pasig, Metro Manila, Philippines · 1999 — 2005
    Identified client requirements and gathered data using surveys and selected collection methods. Organized and analyzed information, resolved data retrieval issues, and documented reports and operating instructions. Maintained system documentation, historical records, and confidentiality standards while contributing to team objectives. Assisted in database establishment and maintenance by engaging with analysts and programmers, and ensured ongoing professional and technical development.

Skills & Expertise

Training and EducationSystem AdministrationTechnical Support SpecialistIT and NetworkingProject ManagementTech Support

Education

  • Bachelor of Science in Hotel and Restaurant Management
    Infotech Arts and Sciences, Pasig City · — — 2019
  • Doctor in Public Administration (D.P.A)
    Greenville College, Pasig City · — — 2019
  • Master of Science in Information Technology (MSIT)
    Rizal Technological University, Mandaluyong City · — — 2015
  • Bachelor of Science in Information Technology (BSIT)
    Infotech Institute of Arts and Sciences, Pasig City, Philippines · — — 2014
  • Diploma in Computer Management Technology (CMT)
    Institution not specified · — — 2008
  • Bachelor of Science in Computer Science (BSCS)
    Infotech Institute of Arts and Sciences, Pasig City, Philippines · — — 2007
  • Diploma in Industrial Electronics
    Guzman Institute of Electronics, Manila · — — 1995

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