Ricardo V.

Ricardo R. is an accomplished Patient Services Coordinator and Medical Administrator with robust experience in the healthcare sector. He has effectively overseen complex clinical admissions and the smooth operation of multi-site medical practices, notably coordinating schedules for up to 10 providers while managing patient referrals, Medicare enrollments, and medical billing. His expertise extends to bilingual communication, enabling seamless interaction with diverse patient demographics. Proficient in EMR systems like Athenahealth, Healthie, and OptiMantra, Ricardo has a proven track record of enhancing workflow efficiency and resolving eligibility issues while ensuring HIPAA compliance. His role involved high-volume call management, scheduling, and CRM management, particularly in settings such as Three Rivers Mental Health and Unified Health Dermatology, where his skills in appointment setting and lead qualification were vital. Ricardo's education in psychology from Universidad José Simeón Cañas complements his professional endeavors, underpinning his problem-solving capabilities and patient-centered approach.