Richa C.

Oversaw reconciliation governance for over 35 bank and suspense accounts managing approximately $120M in New Zealand, Taiwan remittance, and Italy Non-Remittance portfolios. Managed monthly transaction volume to ensure balance sheet integrity in compliance with SOX control frameworks across two regions. Directed daily RSR aging governance for APAC and US portfolios, successfully reducing reconciliation break aging and enhancing SLA adherence across multiple global entities. Facilitated on-time month-end closing processes with zero material audit escalations. Engaged with stakeholders across two global regions to expedite resolutions of high-risk reconciliation discrepancies. Collaborated with 5 to 6 auditors to address financial reporting exceptions, leveraging variance analysis and control documentation. Reviewed and updated 5 SOPs annually to align with internal compliance and regulatory standards. Governed GLR reporting activities for the APAC region across seven markets, promoting timely financial closing and improved transaction visibility. Ensured compliance with review processes for 20 to 25 manual journal entries to prevent aging of bank and suspense accounts. Enhanced reconciliation SLA adherence through improved governance and SOP alignment to reduce exposure across APAC bank portfolios.

Handled complete GL reconciliations for credit card and bank portfolios with a monthly transaction volume of around $100M. Prepared and posted between 10 to 12 journal entries for debit and credit transactions. Contributed to month-end close, including the execution of automated journals related to inventory across two regions. Resolved merchant-related accounting discrepancies within the JAPA region for a single market. Maintained 5 to 6 samples quarterly, ensuring audit-ready documentation and compliance with internal control standards.

Managed merchant and vendor accounting across the LAC, EMEA, and JAPA regions for more than 10 bank and suspense accounts. Conducted balance sheet substantiation and sub-ledger reconciliations for three regions, ensuring timely adjustments for merchant credit and debit within SLA timelines. Assisted with financial closing activities, contributing to the accuracy of reporting for three regions.

Managed suspense and clearing accounts for prepaid card refund transactions involving over five accounts. Ensured accurate accounting and prompt resolution of refund discrepancies across three regions. Generated weekly aging reports and facilitated monthly review processes.

Supervised Demat documentation management and executed KYC verification for over 50 cases each month, ensuring compliance and accuracy in all reporting.

Processed more than 1,500 invoices daily utilizing Oracle and PeopleSoft.

Maintained accurate records and reports while making over 50 outbound calls daily to support clients and promote investment offerings.