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Richard T. — Senior Virtual Assistant & Logistics Coordinator from Colombia

Richard T.

Senior Virtual Assistant & Logistics Coordinator

Colombia 1-2 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Rich T. is a highly experienced Virtual Assistant & Logistics Coordinator with over eight years in logistics operations and administrative support. Currently working for AO Globe Life remotely, Rich excels in managing client calendars, coordinating appointments, and maintaining CRM records to ensure seamless client relations and compliance. His role demands high-volume communication management, which he handles with precision and professionalism while working U.S. business hours from Colombia. Previously, Rich was a Logistics Coordinator and CDL Class A Driver, where he was responsible for multi-state shipment coordination and route optimization, ensuring adherence to DOT regulations. Rich's adeptness in inventory management, shipment coordination, and CRM systems is complemented by his skills in advanced Excel and Google Sheets, which facilitate efficient task management and tracking of logistics KPIs. His educational background includes the Business Intelligence Analysis Program from TripleTen and a B.A. in Philosophy from Portland State University.

Experience

  • Logistics Coordinator / CDL Class A Driver (Independent Contractor)

    RD Expedited & Multiple Carriers · 2016 — 2026
    Coordinated multi-state shipments and optimized delivery routes. Maintained communication with dispatchers, vendors, and receivers to ensure efficient operations. Conducted inventory checks and managed order verification, utilizing Excel and Google Sheets for monitoring KPIs and reporting.
  • Veteran Benefits Specialist

    U.S. Navy / Administrative Support Roles · 2026 — Present
    Assisted veterans with documentation and scheduling, ensuring accuracy and proper handling of sensitive records. Delivered professional support via various communication channels.
  • Virtual Assistant & Insurance Coordinator

    AO Globe Life · 2025 — Present
    Managed schedules, coordinated client appointments, and handled high-volume communications via email and phone. Prepared documentation, processed applications, and maintained accurate records in the CRM system. Conducted research and supported case documentation while ensuring compliance and confidentiality.

Skills & Expertise

Education

  • Bachelor of Arts in Philosophy
    Portland State University
  • Radar Systems Operator
    U.S. Navy

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