Richard F.

Richard B. is an experienced Customer Service / Admin Assistant whose professional background spans the legal, medical, business process outsourcing (BPO), and online retail industries. Most recently, he supported legal teams by preparing legal documents, managing case-related communication, conducting intake calls, and handling sensitive record requests while maintaining strict attention to client files and insurance claims. As an Intake Specialist and virtual assistant, Richard coordinated clinical trial data, scheduled medical appointments, and proofread research findings within healthcare settings. His tenure in BPO roles included technical support, dispute resolution, and customer retention across commercial maintenance and travel service domains. Richard’s proficiency in calendar management, data entry, and insurance verification is demonstrated through his ability to organize appointments, maintain client files, and communicate effectively with legal, medical, and business clients.