Richel A.

Richel Ann B. is a Customer Service professional with experience across home warranty insurance, satellite radio, and social media management. She served as a Customer Representative at Flatworld Solutions, managing client inquiries, appointments, emails, and billing, specifically supporting Strong Home Protection. At VXI Robinsons Cybergate, she assisted satellite radio customers with inquiries, account upgrades, and troubleshooting. As a Social Media Manager for Yoannidis, Ltd., Richel Ann B. created content, scheduled posts, and managed audience engagement. She is skilled in Salesforce, Avaya, Microsoft Office, and Meta Business Suite, applying these tools to optimize workflow, handle high-volume communications, and deliver effective support in fast-paced business environments.