Ridam C.
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Ridam C. is a seasoned Software Engineer with over a year of experience in designing and deploying scalable, distributed cloud-native systems on GCP for enterprise clients. Currently working at Searce Inc., Pune, Ridam has demonstrated expertise in crafting production-grade distributed video platforms for industries like insurance, notably designing systems for Acko Insurance that facilitate HD video calling and virtual lobbies. He has effectively diagnosed intricate issues such as message-loss race conditions, redesigning crucial layers to improve system reliability and eliminate processing redundancies. Ridam's certification as a 4× Google Cloud professional underscores his proficiency. His technical acumen extends to integrating advanced AI solutions like Google Gemini AI for automated functionalities and enhancing stability in high-traffic scenarios. Ridam has also achieved significant efficiency gains in AI-driven projects, cutting research times dramatically. His strong command over JavaScript, TypeScript, Python, Node.js, and distributed systems like GCP solidify his role as a vital contributor in advancing technology-driven solutions.
Experience
Software Engineer
Searce Inc. · 2025 — PresentDesigned and launched a production-capable distributed video platform for Acko Insurance using Node.js (TypeScript) and 100ms SDK, facilitating HD video calling, virtual lobbies, and automated customer-to-agent routing with high availability. Diagnosed and restructured a message-loss race condition in the async webhook pipeline during peak load, which involved redesigning the idempotency layer with deduplication keys to prevent duplicate media processing and ensure reliable GCS archival alongside real-time Firebase Firestore sync. Integrated Google Gemini AI to auto-generate call summaries and managed the resolution of more than 15 critical bugs in DBcorp's Ad Portal utilizing metric-driven debugging to restore stability and continue revenue protection.Associate Software Engineer
Searce Inc. · 2025 — 2025Created and deployed Meet & Media Sync, a cloud-native distributed application supporting over 200 concurrent users. This project integrated Google Meet scheduling, enabled screenshot capture through a custom Chrome extension, and synchronized media with Google Drive and GCP Buckets while enforcing security protocols through RBAC, OAuth 2.0, and Firebase Auth. Delivered a serverless backend employing Google Cloud Run, utilizing React.js, Node.js (TypeScript), and MongoDB, while automating media synchronization through scheduled cron jobs to eliminate manual workflows.
Skills & Expertise
Education
- B.Tech in Information and Communication TechnologyDhirubhai Ambani Institute of Information & Communication Technology · 2021 — 2025
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