Rifki S.
Senior Business System Analyst
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Rifki S. is a seasoned Senior Business System Analyst with extensive experience in business analysis, systems implementation, and fostering cross-functional collaboration. Currently, at PT. Qualysoft Center of Excellence in Jakarta, he is responsible for creating high-quality documentation such as functional specifications and test plans and manages business requirements and user stories for the Coretax Application. Previously, Rifki contributed to PT. Media Dokter Investama where he enhanced applications for Third Party Administration, and at BNI Life Insurance, where he led multiple IT teams, aligning IT strategy with business growth objectives. His technical proficiencies include using JIRA for development tracking, SQL for data management, and applying Agile methodologies for efficient project delivery. Rifki's career path demonstrates his ability to manage complex projects and mentor teams, supporting continuous improvement and successful implementation of technology solutions.
Experience
Senior Business Systems Analyst
PT. Qualysoft Center of Excellence · 2023 — PresentProduced high-quality documentation such as functional specifications and user manuals. Worked with stakeholders to establish project scope and goals for effective implementation. Created User Stories for the Registration Module in the Coretax Application. Oversaw cross-functional teams to ensure strong collaboration and communication.Business Systems Analyst
PT. Media Dokter Investama (Halodoc) · 2019 — 2023Engineered applications for Third Party Administration, encompassing Membership and Claim Management. Gathered and analyzed business requirements in collaboration with stakeholders, ensuring successful project delivery. Conducted testing to enhance user experience and troubleshoot software applications.Head of Information Technology Core Application
BNI Life Insurance · 2018 — 2018Led cross-functional teams to foster professional growth through regular performance reviews. Partnered with teams to develop and execute custom applications based on business needs. Managed the entire application development lifecycle, from planning to implementation.Head of Information Technology Core Application
BNI Life Insurance · 2016 — 2018Collaborated with stakeholders to identify business requirements for new technology implementations. Ensured alignment of IT strategy with business objectives while mentoring junior IT staff.System Analyst Developer
PT. Mandiri Inhealth Indonesia · 2009 — 2016Contributed to multiple project phases, including requirements gathering, analysis, design, and deployment. Developed scalable applications to meet evolving business needs while mentoring junior developers in best practices. Analyzed and re-engineered systems for enhanced user-friendliness and security.Developer Programmer
PT. Daya Kobelco CMI · 2006 — 2009Created database schemas for efficient data management and developed desktop applications per specifications. Engaged in maintenance of databases and network infrastructure while providing IT support.Trainee
PT Siemens Indonesia · 2004 — 2004Acquired knowledge of departmental processes and supported operational tasks. Assisted in the implementation of Key Password Indicators for IT resources.
Skills & Expertise
Education
- Bachelor of Information TechnologyABFI Perbanas, Jakarta · — — 2005
- High School DiplomaSMU Negeri 1 Ciputat, South Tangerang · — — 2001
- Junior HighschoolSMP Negeri 1 Pamulang, Pamulang Barat · — — 1998
- Basic Secondary SchoolSD Negeri VI Ciputat, South Tangerang · — — 1995