Post a Job Free
0 viewsTalent
Rijemarie L. — Mid-Level Telecommunications Client Service Officer from Philippines

Rijemarie L.

Mid-Level Telecommunications Client Service Officer

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Rijemarie L. is a seasoned Client Service Officer with over 10 years of experience, including more than three years in the telecommunications industry. Adept at handling service requests and resolving issues, Rijemarie guarantees timely communication with clients and effective coordination with service providers. Her expertise in Customer Service & Client Support and Telecommunications Support is backed by her ability to manage tickets and service request tools efficiently. Rijemarie's educational foundation in Information Technology from Cebu Institute of Technology - University endowed her with core IT skills such as programming and systems analysis. Her past role as a Quality Assurance/Data Analyst at Mediatrack SEA Inc. honed her skills in Problem Solving & Communication, specifically in handling media conversion and analyzing data. Additionally, in her position at Real Value Capital LLC, she performed cold calling and appointment setting, supporting lead generation and sales efforts.

Experience

  • Client Service Officer

    Telco Management · 2022 — 2026
    Acted as the main point of contact for service providers and clients, managing accounts and handling service requests. Resolved complex issues while ensuring high client satisfaction and supporting customer retention.

  • Cold Caller/Appointment Setter

    Real Value Capital LLC · 2022 — 2022
    Conducted cold calling activities to generate leads and engage prospective clients, effectively presenting services and qualifying leads. Managed appointment scheduling and maintained follow-ups to meet sales objectives.

  • Quality Assurance/Data Analyst

    Mediatrack SEA Inc. · 2012 — 2022
    Oversaw media conversion for various clients, ensuring the accurate selection and delivery of articles in multiple languages. Reviewed client feedback as a QA, identified errors, and analyzed data to support co-data analysts in preventing issues.

Skills & Expertise

PharmaceuticalAndroid DeveloperCustomer ServiceHealthcare Business DevelopmentCustomer Service and Admin Support

Education

  • Bachelor of Science in Information Technology
    Cebu Institute of Technology - University

Interested in this professional?

Sign in as an employer to save this profile or invite Rijemarie L. to a job.

Sign in as an employer