Rimsha S.

Oversaw daily business operations while coordinating efforts with teams to enhance workflow. Monitored existing processes to drive efficiency and managed the company's accounts along with financial records. Processed employee salaries and payroll, handled cash transactions, prepared invoices, and payment vouchers. Conducted reconciliations of bank and company accounts, managing both payables and receivables to ensure timely payments to employees and vendors. Prepared monthly financial reports and assisted in budgeting and financial planning. Responded to customer calls and inquiries, providing product information and guidelines. Managed sales orders and deliveries, processing both COD and non-COD orders while tracking them until successful delivery. Followed up with customers for feedback, resolved complaints, and maintained accurate customer records and sales reports. Supported recruitment and onboarding, maintaining employee records and handling attendance and payroll data. Addressed employee issues and inquiries, coordinated training programs, and ensured compliance with policy and labor laws. Assisted in performance evaluations, prepared HR reports, and managed employee engagement activities, including employee exits and final settlements according to company financial policies.