Mid-Level IT Support Specialist
Open to offersNew to PlatformRinsha B. is an IT professional with hands-on experience as a System Engineer, System Administrator, and IT Analyst at organizations including Infosys Ltd., Neptunemark in India, and Sabha Towers Trading W.L.L in Bahrain. Holding a Bachelor of Technology in Electronics and Communication, she has supported day-to-day enterprise system operations and technical documentation in structured IT environments. Rinsha has maintained accurate system logs, managed user access documentation, and ensured effective coordination between users and technical teams. Proficient in Microsoft 365 tools (including Excel for operational reporting), she brings working knowledge of Python, Java, C++, and SQL / DB2 for data handling and internal system support. Her responsibilities have included supporting COBOL and JCL programs, monitoring systems, and assisting with issue escalation.
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