Riri F.
Mid-Level Administrative and Customer Service Specialist
Open to offersNew to PlatformAbout
Riri F. is a seasoned Administrative & Customer Service Specialist based in Jakarta, Indonesia, with over eight years of experience contributing to telemarketing and sales administration. She has a successful track record of achieving monthly sales targets ranging between IDR 300–500 million and is adept at managing high-volume purchase orders with 99% accuracy. Her roles have consistently emphasized maintaining strong client relationships, effectively utilizing data management, and excelling in communication. During her tenure as a Telemarketing Admin at PT Wahana Inti Makmur Tbk, she engaged with customers proactively to meet revenue goals, while also coordinating administrative tasks. At PT Idealife Makmur, she processed numerous purchase orders daily and supported sales operations. Her previous role in the Secretariat Office honed her skills in organizing schedules and communications. Proficient in both Indonesian and English, Riri enhances business operations with her expertise in Microsoft Office and spreadsheet management.
Experience
Telemarketing Admin
PT Wahana Inti Makmur Tbk · 2022 — 2025Engaged with customers proactively to meet monthly revenue targets. Followed up with clients via phone, email, and meetings to uphold long-lasting relationships. Coordinated sales support and administrative documentation tasks.Sales Admin
PT Idealife Makmur · 2022 — 2022Processed over 20 purchase orders daily with high accuracy and ensured timely coordination. Managed customer inquiries, order confirmations, and necessary documentation. Assisted in sales operations and reporting activities.Administration Staff
Secretariat Office · 2019 — 2022Maintained customer and office records with 99% accuracy. Efficiently organized files, schedules, and communications within the office. Handled incoming and outgoing correspondence.Telemarketing Admin
PT Domba Mas Indonesia · 2018 — 2018Processed 100 to 150 customer orders daily using phone, WhatsApp, email, and fax. Oversaw customer communication and tracked order status. Performed accurate data entry into company systems.
Skills & Expertise
Education
- Hospitality MajorPrima Wisata Vocational School · — — 2017