Rishika A.

Employers should hire me because I bring a combination of strategic thinking, hands-on execution, and a results-driven approach. Over the past six years, I've managed end-to-end e-commerce operations across Shopify and leading marketplaces such as Myntra, AJIO, Nykaa, Tata CLiQ, and Flipkart. My experience includes catalogue management, merchandising, inventory planning, pricing, promotions, marketplace operations, and collaborating with marketing, technology, and warehouse teams to improve business performance. I enjoy analysing data to identify growth opportunities, optimise conversion rates, and enhance the customer experience. I'm proactive, adaptable, and take ownership of my work. Whether it's launching new products, resolving operational challenges, or improving processes, I focus on delivering measurable business results. I believe I can add value from day one by driving growth, improving efficiency, and contributing positively to the team.

• e-Commerce Manager

  Primal Gray · 2022 — Present
  Oversaw comprehensive e-Commerce operations for the fashion brand Primal Gray. Responsibilities included managing inventory, website, order processing, and coordinating warehouse and purchase orders. Managed platform operations on marketplaces such as AJIO, TataCliq, Nykaa, Ogaan, Pernias Pop Shop, and Myntra. Collaborated with Technology, Marketing, and Advertising teams to enhance website functionality, sales performance, and SEO.

• e-Commerce Manager

  Archies Limited · 2020 — 2022
  Formulated and executed e-Commerce strategies to enhance website performance with a focus on SEO. Coordinated channel management activities involving website team collaboration, content development, cataloging, delivery, and inventory supervision. Built client relationships by identifying new marketing opportunities. Developed budget plans for assigned projects and managed purchase orders. Conducted social media and email marketing initiatives.

• Business Development Specialist

  Qnous Market Research · 2019 — 2020
  Engaged clients in the APAC region, promoting services based on project needs. Led a survey team in the adoption and implementation of Salesforce. Maintained data from primary and secondary research to support the execution of ongoing projects and provided assistance for internal social media activities.

• Operations Analyst

  ASP OL Media · 2019 — 2019
  Managed relationships with major affiliates and clients through email marketing to foster long-term engagement and increase company revenue. Analyzed customer data from various sources to identify target audiences for boosting subscriptions. Supervised multiple departments during the handling of offers, ensuring collaborative efforts in content writing, web design, and offer approvals.

• Management Trainee

  Vodafone · 2018 — 2018
  Studied consumer awareness strategies related to various schemes and offers prior to retailer engagement. Conducted a comparison of VoLTE network availability against competitors and executed surveys to assess consumer awareness and purchasing intentions.

• Post Graduate Diploma in Management (Marketing)

  Balaji Institute of Management & Human Resources Development · 2017 — 2019
• Bachelor of Commerce (Accounts Honors)

  Magadh Mahila College · 2012 — 2015