Ritchel D.

Ritchel M. is a seasoned Customer Service and Sales Professional with over a decade of experience across the Retail Sales, Luxury Brands, and Business Process Outsourcing industries. He has a proven track record of driving sales and achieving targets through exceptional customer service and in-depth product knowledge. Ritchel has worked with various high-profile companies including Alazzam Group and Teleperformance, handling responsibilities such as managing POS operations, conducting market research, and offering customer support in healthcare and retail sectors. He has consistently met KPIs in high-volume call center settings and has a thorough understanding of visual merchandising and brand representation, especially in luxury fashion and beauty segments. His education in Business Administration from the University of Perpetual Help System and data analytic skills further amplify his capability to deliver customer-focused solutions efficiently.