Ritvika K.
Mid-Level Product and Delivery Manager
Open to offersNew to PlatformAbout
Ritvika K. is an accomplished Product and Delivery Manager with a robust background in Computer Science. Currently serving at Jina Codes Systems, she plays a pivotal role in developing AI-powered regulatory intelligence, trade compliance, and Peppol e-invoicing platforms. Her expertise lies in transforming complex legal, tax, and business requirements into scalable solutions, evidenced by her leadership in ERP onboarding and AI-powered regulatory research projects. Ritvika excels at managing Agile delivery processes, product strategy, and stakeholder management. Her previous roles include reducing manual operations significantly at Rezler Systems and advising on digital transformation for Haryana Tourism Corporation. Her technical capabilities span across AI workflow design, ERP integrations, and API integrations. With a comprehensive understanding of product lifecycle management and documentation, Ritvika continues to drive innovation in the enterprise and compliance sectors.
Experience
Product and Delivery Manager
Jina Codes Systems · 2025 — PresentManages product requirements, workflow design, and the delivery process for AI-powered Regulatory Intelligence, Trade Compliance, and Peppol E-Invoicing platforms tailored for business users. Engages in customer interviews, stakeholder discussions, and workflow analysis to uncover compliance challenges and prioritize initiatives on the roadmap. Creates an AI-driven regulatory research experience, facilitating user access to legal, tax, customs, and compliance knowledge through conversational search. Develops product solutions focused on import-export compliance research, customs documentation exploration, and trade policy navigation. Oversees ERP onboarding within a Peppol e-invoicing ecosystem, involving customer activation, connector configuration, and compliance verification. Responsible for producing PRDs, user stories, process maps, and feature specifications while directing Agile sprint execution, UAT, and production releases.Technical Consultant (Freelance)
Haryana Tourism Corporation · 2025 — 2025Provided insights on digital transformation to minimize duplicate manual tasks by approximately 20%, enhancing workflow efficiency and visitor experience processes. Recommended strategies for improved data practices, system integrations, and long-term digital transformation plans to enable smoother digital operations.Project Lead
Rezler Systems Pvt Ltd. · 2024 — 2025Directed the delivery of large-scale GovTech platforms, significantly reducing manual operations in government processes by 60%, enhancing field visibility by 35%, and accelerating reporting timelines by 50%. Oversaw the implementation of the Surajkund Mela digitization platform, accommodating over 500,000 participants through effective vendor onboarding, communication management, live tracking, and operational dashboards. Managed stakeholder requirements while coordinating cross-functional teams to ensure successful product delivery and user adoption. Digitalized police e-beat operations for Panchkula Commissionerate via location tracking, reporting workflows, and alert management systems. Created automated operational dashboards to cut reporting time by 50% and enhance decision-making for government stakeholders.Product Intern
Avo Automation · 2024 — 2024Participated in UI/UX development using HTML, CSS, React, and wireframes to enhance usability and minimize support tickets. Improved in-app notifications and analytics workflows with business intelligence tools to boost engagement metrics and overall product usability.
Skills & Expertise
Education
- UndergraduateSRM UNIVERSITY · 2020 — 2024
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