Ritzmond E.
Mid-Level Executive Assistant and IT Administrator
Open to offersNew to PlatformAbout
Ritzmond R. is an accomplished Executive Assistant and Administrative Professional with over six years of experience in supporting business operations, managing communications, and executing administrative tasks in remote settings. Equipped with a Bachelor of Arts in English from the Polytechnic University of the Philippines, he has adeptly managed email inboxes, calendars, files, and documentation, coordinating with internal team members to optimize workflow efficiency. His role at NovusPro Technologies LLC involved providing robust support for day-to-day operations, boasting skills in Microsoft 365, IT Help Desk support, and technical troubleshooting. During his tenure at homebuyerwallet.com, he bolstered social media presence across platforms like Facebook and Instagram through strategic audience interaction and community engagement. Additionally, Ritzmond has excelled in customer service and CRM management, showcasing his expertise in lead generation and report analytics to support informed decision-making.
Experience
Executive Assistant/ IT Admin
NovusPro Technologies LLC · 2024 — 2026Managed email inboxes, calendars, files, and documentation while coordinating scheduling and appointment setting for executives and stakeholders. Provided operational support to ensure smooth business operations and maintained regular customer engagement.Social Media Assistant
homebuyerwallet.com · 2025 — PresentEngaged with the community through Facebook, Instagram, LinkedIn, and TikTok while assisting in content creation, scheduling, lead generation, and influencer outreach. Monitored engagement metrics and prepared analytics reports to support marketing initiatives.IT Helpdesk
DXC Technologies · 2021 — PresentProvided IT help desk support by troubleshooting Microsoft applications, hardware and software issues, and VPN connectivity. Managed user account creation and ensured timely resolution of technical issues while collaborating with internal teams.Operations Associate
Accenture Inc. · 2019 — PresentDelivered customer support through phone, chat, and email, assisting with inquiries and service requests. Coordinated with internal teams to ensure timely resolution of customer needs and maintained accurate documentation.
Skills & Expertise
Education
- Bachelor of Arts in EnglishPolytechnic University of the Philippines - Manila · 2015 — 2019
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