Riva L.

Riva L. is a dynamic professional with a robust background in customer service management and administrative support. With significant experience as an Administrative Manager, she has enhanced office operations through the implementation of efficient administrative processes and boosted project collaboration via streamlined cross-departmental communication. Her expertise in organization and multitasking is evident in her ability to develop comprehensive filing systems, conduct new staff training, and maintain accurate record-keeping systems. In the realm of customer service, Riva has excelled as a Customer Service Representative at companies like Telus International and Teleperformance, where she provided product information, addressed customer inquiries, and improved customer loyalty. As an Account Manager at Clowell, she managed client accounts, aligned services with client needs, and analyzed market trends for strategic growth opportunities. With a degree in Business Administration, majoring in Marketing Management, her diverse experience and critical thinking skills position her as a valuable asset in both administrative and customer-focused roles.