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Rizkya A. — Junior Financial Services Assistant from Indonesia

Rizkya A.

Junior Financial Services Assistant

Indonesia 2-3 years
Open to offersNew to Platform
Languages
Indonesian
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About

Rizkya A. is a dedicated professional with an academic background in accounting and a robust career foundation in finance, marketing, and banking services. Her experience spans various roles, including tax officer at PT Sucofindo Advisory Utama, telemarketing at PT MNC Group, and teller at Bank Negara Indonesia (BNI), where she honed her skills in customer service and financial transactions. At PT Sucofindo Advisory Utama, she was involved in tax compliance and corporate governance support, demonstrating proficiency in creating and managing tax invoices. In her role as a teller at BNI, she ensured transaction accuracy and provided excellent customer service, managing both cash verification and reconciliation. Her telemarketing role at MNC involved converting leads into customers and managing client interactions. Rizkya A. is proficient in Microsoft Office and holds a TOEIC certificate, underscoring her communication skills. Her commitment to excellence is highlighted by an award for her manual cash counting skills during the Indonesian Independence Day celebrations at BNI. She actively contributes to dynamic and professional work environments and has participated in various organizational and educational activities, including a notable accounting study club and a state-level competition.

Experience

  • Cashier Assistant/Teller

    PT Bank Negara Indonesia · 2022 — 2023
    Processed customer financial transactions both cash and non-cash accurately and promptly according to operational standards. Verified customer identity by reviewing identification documents, deposit/withdrawal slips, and legitimacy of paperwork to prevent fraud. Validated cash authenticity to prevent counterfeit currency. Reconciled cash by comparing beginning and ending balances during shifts to ensure alignment with systems. Provided friendly and professional service while offering basic information on BNI banking products and responding effectively to customer complaints. Accurately entered all transaction data into the banking system and maintained security of cash in accordance with strict operational protocols.
  • Telemarketing

    PT MNC Vision · 2023 — 2023
    Contacted potential customers by making phone calls to a provided contact list to offer products. Clearly and persuasively explained features, benefits, and service packages of MNC Vision. Converted prospects into active customers by closing sales via phone. Addressed customer inquiries and provided solutions to their concerns. Documented call results, managed customer data, and generated daily/weekly reports. Worked towards company-set targets.
  • Tax Internship

    PT Sucofindo Advisory Utama · 2019 — 2022
    Issued tax invoices for inspection, testing, and certification services provided by the company. Managed the sending and archiving of tax invoices meticulously. Assisted in creating invoice documentation for clients concerning tax matters. Handled supporting documents such as cash request proof and payment order letters. Ensured tax administration complied with applicable regulations in 2022, supporting Good Corporate Governance.

Skills & Expertise

Education

  • Diploma in Accounting
    POLITEKNIK NEGERI SRIWIJAYA

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