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Rjames S. — Junior Customer Service Representative from Philippines

Rjames S.

Junior Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rjames R. is a seasoned Customer Service Representative with extensive experience in the technology and telecommunications industries. Having worked with 24/7.AI Philippines Inc from November 2020 to December 2023, and later with Telus International Philippines in their Aces Channel Care from February 2024 to June 2026, Rjames has proven expertise in customer engagement and support. His educational background includes a focus on Computer System Design and Programming from the AMA Computer Learning Center, complemented by coursework in Computer Science at the Technological Institute of the Philippines. Rjames's technical skills are robust, with proficiency in software applications such as Microsoft Office, as well as programming languages like C, C++, Visual Basic 6.0, and Java. His capacity to deliver under pressure combined with a proactive approach to learning makes him a valuable asset to any team.

Experience

  • Aces Channel Care

    Telus International Philippines · 2024 — 2026
    Provided assistance to clients, ensuring quality service delivery and support.
  • Customer Service Representative

    24/7.AI Philippines Inc · 2020 — 2023
    Engaged with customers to address inquiries and resolve issues effectively.

Skills & Expertise

Education

  • Computer System Design and Programming
    AMA Computer Learning Center · 2014 — 2015
  • Computer System Design and Programming
    AMA Computer Learning Center · 2007 — 2009
  • Computer Science
    TIP- Technological Institute of the Philippines · 2006 — 2007

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