Rob F.

Not specified

• Business Travel Consultant

  null · 2025 — Present
  Managed flight disruptions due to airline schedule changes and cancellations, facilitating timely rebooking to minimize traveler impact. Specialized in Manual Reissue Team (Tier 3) operations, addressing complex ticket reissues, manual TST creation, and ticket exchanges independently of Amadeus Ticket Changer (ATC). Processed hotel and car reservations using the Amadeus booking platform while developing internal processes for managing airline travel waivers and operational updates to enhance efficiency.

• Content Repost Virtual Assistant

  Wealthy Media - Project REPOST · 2023 — 2024
  Curate, fact-check, and proofread digital content for various online publications, ensuring adherence to editorial guidelines and accuracy. Conduct quality checks on articles, visuals, and metadata prior to publication to uphold editorial standards. Collaborate with writers and editors to enhance content presentation, optimize SEO, and improve reader engagement. Monitor analytics and engagement metrics to identify improvement opportunities and apply data-driven insights to elevate content performance. Coordinate multi-project workflows while ensuring compliance with deadlines and quality benchmarks.

• Executive Virtual Assistant

  null · 2022 — Present
  Created and maintained a centralized database for airline waivers, policy updates, and schedule change information, supporting swift and accurate resolution workflows. Collaborated with teams to refine operational procedures and enhance the overall customer travel support experience.

• Content Quality Specialist

  null
  Conducted regular content audits to ensure consistency, tone, and quality across platforms, while managing reposting schedules and developing optimization strategies for various content categories, including finance, automotive, and travel.

• Bachelor of Information Technology

  Northern Mindanao State Institute of Science and Technology · — — 2025
• Bachelor of Agricultural Technology

  Father Saturnino Urios University · — — 2015