Robelou F.

Robelou Q. is a dedicated and customer-focused Passenger Service Agent with nearly three years of experience in airline ground operations at JINAIR. In his role as a team leader from 2023 to 2026, he supervised daily team operations and managed manpower allocation, ensuring efficient and smooth flight operations. Robelou's responsibilities included assisting passengers with check-in, boarding, and inquiries, as well as coordinating with airline staff to uphold safety and service standards. He is skilled in customer service, team leadership, and maintains strong communication skills, which help him address customer concerns professionally. His educational background includes a Bachelor of Science in Tourism Management from Cebu Technological University Main, enhancing his knowledge and competency in the field.