Robert D.
Mid-Level Data Center & IT Infrastructure Specialist
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About
Robert D. is an accomplished Data Center Security Engineer based in Accra, Ghana, with expertise in the data center and IT infrastructure industry. At PAIX Data Centers since 2019, Robert leads physical security operations, overseeing CCTV, access control systems, and incident response for mission-critical environments. He manages IT infrastructure encompassing servers, storage, and network devices, ensures system uptime through proactive systems monitoring, and develops disaster recovery and business continuity plans. Previously, at West Africa Data Centers (Rack Africa), he configured network infrastructure, maintained LAN/WAN operations, and provided technical support. Robert’s ongoing BSc studies at Accra Institute of Technology complement a foundation in Windows Server management and industry certifications.
Experience
Data Center Security Engineer
PAIX Data Centers · 2019 — PresentOversaw physical security operations, including CCTV management, access control, and incident response. Formulated and enforced security policies that align with industry standards while conducting risk assessments to identify and mitigate potential threats. Managed access systems using biometrics and card access technology and maintained IT infrastructure including servers, storage, and networks. Proactively monitored systems to ensure high availability and coordinated the installation of data center equipment, cooling systems, and rack deployments. Developed and sustained disaster recovery and business continuity plans and supervised third-party vendors and contractors.Network Support Engineer
West Africa Data Centers (Rack Africa) · 2017 — 2019Configured and managed network infrastructure, including devices and critical systems such as UPS and cooling systems. Monitored network uptime and addressed client issues through technical support tickets. Ensured accuracy in DCIM records and infrastructure documentation while installing and terminating structured cabling (Cat6). Provided remote technical support to clients and generated weekly and monthly technical reports, tracking incidents and maintaining operational logs.
Skills & Expertise
Education
- Data Center AssociateEnergy University · 2018 — 2029
- WASSCE (Business)Kpedze Senior High School · 2008 — 2012
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