Roberto C.

Roberto C. is a seasoned professional with extensive experience in file processing and customer service. In his role as an IT Technical Support Assistant at Connect International, he demonstrated his proficiency in data management by implementing and updating customer accounts using the FACS, QUANTRAX, and ARTIVA programs. Roberto adeptly utilized Outlook to communicate reports to clients within the Revco platform. His prior experience as a Collection Agent at Wakefield & Associates honed his skills in customer communications and collections. At SITEL, Roberto contributed to customer relationship management and technical support to enhance customer loyalty. His background includes corporate sales with ANC, facilitating transactions for brands like National Car Rental and Alamo Rent a Car. Roberto's IT capabilities include fluency in software like Excel and Power BI Desktop, marking him as a proficient operator in technical environments.