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Robinson A. — Junior Customer Service Assistant from Peru

Robinson A.

Junior Customer Service Assistant

Peru Less than 1 year
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Robinson P. is an experienced Virtual Assistant who has provided customer-focused support in the hospitality, customer service, and administrative sectors. At Aguaymanto, Robinson delivered attentive table service and supported beverage preparation, contributing to a positive hospitality environment. As a Customer Retention Agent at A365, Robinson used CRM systems to manage client queries and retention, resolving issues efficiently. In the role of Customer Service Assistant at Mandrake, Robinson handled order coordination and payment processing in a fast-paced setting. Currently pursuing studies in Computer Science with knowledge of web development—specifically HTML, CSS, and JavaScript—Robinson is adept with Google Workspace, Microsoft Excel, Slack, Zoom, Calendly, and Notion, applying these tools to streamline workflows and support client communication.

Experience

  • Hospitality Assistant

    Aguaymanto · 2024 — 2025
    Handled customer requests and ensured an attentive table service experience. Supported beverage preparation and contributed to a consistently organized and clean service area.
  • Customer Retention Agent

    A365 · 2025 — 2025
    Resolved service issues and provided answers to customer questions while utilizing CRM systems to document and address customer cases. Assisted in retaining customers by identifying and offering suitable solutions.
  • Customer Service Assistant

    Mandrake · 2025 — 2025
    Delivered customer service in a fast-paced environment, coordinated orders, prepared beverages, processed payments, and supported a clean, organized workspace.

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