Rochella F.

Rochella F. is an experienced professional with a background in technical support, content moderation, and finance and bookkeeping within the business process outsourcing sector in the Philippines. At Concentrix CVG Philippines as an Advisor, Technical Support, Rochella F. assisted QuickBooks users by resolving technical issues, guiding customers through software navigation, and supporting the correction and preparation of tax forms to ensure compliance. In addition, at Wipro Limited Philippines, she worked as a Content Moderator, reviewing posts for third-party intellectual property infringement and enforcing platform standards. Rochella F. holds a Bachelor of Science in Business Administration, majoring in Financial Management, from the University of Cebu. Her expertise serves clients in administrative and operational contexts, specializing in customer service, compliance, and data management.