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Rochelle K. — Junior Customer Service Specialist from South Africa

Rochelle K.

Junior Customer Service Specialist

South Africa 6+ years
Open to offersNew to Platform
Languages
EnglishAfrikaans
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About

Rochelle K. is a seasoned professional with a background as a Seasonal Worker in various international settings, such as Bougye Concessions in Washington and Mellors in Kuwait, where she focused on creating safe and enjoyable environments for guests. Her responsibilities included installation and maintenance of rides and attractions as well as delivering exceptional customer service. Additionally, her role involved handling financial transactions and training new employees. At Electron Haze in Cape Town, she undertook ownership duties, showcasing her skills in marketing, graphic design, client communication, and managing company registrations and monthly budgets. Rochelle began her professional trajectory by gaining diverse skills through studying various subjects at Abbotts College and obtaining a diploma in customer service from online courses. Her professional journey reflects her adaptability and her knack for streamlining operations across different sectors, including retail management at a Cape Town thrift store.

Experience

  • Seasonal Worker

    Bougyé Concessions · 2025 — 2025
    Ensured a safe and enjoyable environment for the public by installing rides and attractions, maintaining operations, and providing exceptional customer service. Set up and dismantled various games while working in multiple roles to guarantee smooth operation and customer satisfaction.
  • Seasonal Worker

    Mellors · 2024 — 2024
    Delivered a safe and enjoyable environment for guests, responsible for the installation of rides and attractions while providing exceptional customer service. Set up and took down the Big Wheel and the Elephant Ride, operated both rides, maintained safety, and assisted guests.
  • Sales

    Thrift Store · 2023 — 2023
    Managed new and second-hand inventory at a thrift store, interacting with customers during the sorting, pricing, and selling of various clothing items and other products. Handled monetary transactions while recording sales and tracking expenses.
  • Seasonal Worker

    Ray Cammack Shows · 2021 — 2023
    Provided a safe and enjoyable environment for the public through the installation and removal of rides and attractions. Operated games, conducted ticket sales, and ensured maintenance while delivering exceptional customer service. Managed the setup and teardown of various games, overseeing smooth operations and customer satisfaction. Participated in the setup and dismantling of the Big Wheel and the Elephant Ride, maintaining safety and guest assistance. Handled electronic devices and financial transactions in the Tech Department, resolving technical issues and training new ticket sellers for their responsibilities.
  • Owner

    Electron Haze · 2019 — 2021
    Performed multiple roles including marketing, company registrations, and client communication. Managed matters with the Companies and Intellectual Property Commission (CIPC), oversaw monthly budgets, and undertook graphic design tasks, quotations, and invoicing.

Skills & Expertise

Education

  • English
    Abbotts College · — — 2009
  • Afrikaans
    Abbotts College · — — 2009
  • Hospitality
    Abbotts College · — — 2009
  • Design
    Abbotts College · — — 2009
  • Computer Studies
    Abbotts College · — — 2009
  • Mathematics
    Abbotts College · — — 2009

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