Rod S.

Rod Stephen A. is an experienced professional in the BPO and manufacturing sectors, having held positions such as Email and Chat Support | Subject Matter Expert (SME), Technical Chat Support, and Laboratory Sampler/Encoder. At Teletech and Foundever in Cebu, he specialized in providing chat and email support to customers, efficiently addressing technical troubleshooting and order-related concerns in the consumer goods and technology industries. Rod Stephen A. demonstrated proficiency in fast & accurate typing, managing returns, and resolving payment issues for clients including Gymshark. In a manufacturing context with Atlas Fertilizer Corporation, he ensured data accuracy in laboratory sample processing. He holds a Bachelor of Science in Information Technology from the University of the Visayas and is recognized for delivering prompt, clear solutions and supporting team collaboration on technical issues.