Rodienne A.

Rodienne G. is an experienced Customer Service Representative based in Iloilo City, Philippines, with a background in corporate support and administrative roles. She has delivered professional customer service at McDonald’s and Transcom, directly interacting with franchisees, employees, and end customers via emails, calls, and chat. Within the fast-paced environments of the fast-food and business process outsourcing industries, Rodienne expertly managed issue resolution and ensured timely responses to client inquiries. Her responsibilities included record keeping, updating databases, assisting with documentation, and maintaining accurate reporting. Proficient in Microsoft Office & Google Workspace, she has supported virtual administration by managing emails, calendars, and internal documentation across multiple platforms. Rodienne communicates effectively in both English and Filipino.