Rodney I.

Rodney I. is an experienced professional based in Quezon City with over two years of experience in customer service, retail support, and trust and safety operations across multinational companies including Accenture Inc., ibex., and Alorica Teleservices. As a Customer Service Representative in retail and telecommunications, Rodney I. assisted customers with inquiries, orders, technical issues, and billing through both chat and phone, consistently maintaining data accuracy and delivering high-quality service. In the trust and safety sector at Accenture Inc., Rodney I. reviewed and moderated digital content, ensured policy compliance, and identified potential risks while upholding strict confidentiality. Adept in risk awareness, policy compliance, and the use of spreadsheet applications like Excel and Google Sheets, Rodney I. combines analytical ability with a commitment to professional standards within the customer support and business administration domains.