Rodrigo P.

Rodrigo P. is an experienced customer-oriented professional with over two years of demonstrated achievement in enhancing client satisfaction and optimizing service procedures. His expertise in customer service and proficiency in Microsoft Excel, Global Distribution Systems (GDS), and System Application and Product (SAP) have been pivotal in his role as a Retention Specialist at Foundever, where he was responsible for evaluating customer needs and resolving issues promptly. Prior to this, Rodrigo served as a Customer Associate Ops at WNS, where he managed inquiries and provided crucial assistance to travelers, supporting ticketing and flight handling. He also has experience as an Inventory Clerk at STC Inc., where he oversaw inventory processes and maintained documentation accuracy. Rodrigo obtained his Bachelor’s Degree in Technical Teacher Education, majoring in Physics, from Marikina Polytechnic College.