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Rodrigo R. from Argentina

Rodrigo R.

Argentina 1-2 years
Open to offersNew to Platform
Languages
SpanishEnglish
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About

Rodrigo R. is a seasoned professional specializing in digital channel management, multichannel customer service, and remote sales support. He has extensive experience in organizing sales pipelines, automating messaging systems, and resolving client inquiries effectively. In his current role as a Customer Support Setter, Rodrigo manages prospects across various digital platforms, administers commercial pipelines, and optimizes appointment scheduling. His expertise spans advanced use of digital tools like Microsoft Office, ManyChat, Meta Business Suite, and WhatsApp Business. Fluent in both English and Spanish, Rodrigo is seeking a position as a Virtual Assistant or Customer Service Representative on an international team, where he can leverage his skills in multi-channel support and CRM management to enhance user experience. Rodrigo holds a high school diploma with a teaching orientation from Instituto Guardia de Honor in Argentina. He is currently available for full-time, remote work. Previously, he gained foundational experience in consumer assistance and sales as a Sales Executive for NEXTEL Argentina and as a Crew member at Wendy's Argentina.

Experience

  • CUSTOMER SUPPORT SETTER

    Remote · 2025 — Present
    Managed prospects through digital channels and executed messaging automations. Administered the commercial pipeline and tracked leads in CRM. Identified customer pain points and assessed urgency and investment readiness. Scheduled appointments and optimized attendance rates through messaging.
  • CREW

    Wendy's Argentina · 2013 — 2013
    Provided counter attention and resolved customer inquiries. Handled cash, processed transactions, and ensured product quality during preparation and delivery. Maintained order and organization in the work area.
  • SALES EXECUTIVE

    NEXTEL Argentina · 2012 — 2012
    Managed prospects with a focus on personalized attention. Conducted telephone and in-person advisory sales, facilitating closing of commercial processes and addressing operational inquiries. Handled complaints and provided direct consumer assistance.

Skills & Expertise

Education

  • High School Diploma with teaching orientation
    Instituto Guardia de Honor · — — 2011

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