Rodulfo J.
Mid-Level Virtual Assistant Specialist
Open to offersNew to PlatformPortfolios
About
Rodulfo D. is a dynamic and results-driven professional with over 11 years of experience in the BPO and Virtual Assistant sectors. Specializing in the B2B and B2C markets, he served as an Outbound Sales Virtual Assistant for 7 years, contributing to business growth through strategic administrative support and outbound sales. At Renewa Eyelift Device Campaign, he converted prospects into buyers by solving customer pain points with visually articulate strategies. In his role as a freelance Outbound Real Estate Lead Generation Specialist, Rodulfo managed high-speed dialers targeting expired home listings, demonstrating tools to enhance agent commission models. His expertise in CRM and pipeline management was pivotal at Renewable Energy LLC, where he managed solar projects using Aurora and Enerflo software. Rodulfo's adeptness in managing customer interactions is further exemplified by his experience as a Patient Appointment Scheduler for a pain clinic, ensuring patient safety through stringent call management.
Experience
Outbound Real Estate Lead Generation Specialist
Freelance · 2026 — 2026Managed high-speed dialer queues for targeting expired listings of homes that had not sold with previous agents. Initiated calls to local MLS directories, brokerage rosters, and Zillow agent profiles to promote business tools or SaaS platforms. Demonstrated proprietary tools to agents, highlighting automation of marketing and improvements to commission split models.Outbound Sales Representative
Renewa Eyelift Device Campaign · 2025 — 2025Converted both cold and warm prospects into buyers, retail partners, or brand ambassadors utilizing a consultative closing strategy. Concentrated on addressing customer pain points to eliminate costly recurring clinic treatments, showcasing visible outcomes within a three-week timeframe.General Virtual Assistant
Renewable Energy LLC · 2024 — 2025Focused on solar software and project tracking while handling emails, chat, inbound, and outbound communications including CRM management. Developed optimized system layouts for solar arrays based on clients' historical utility usage, leveraging tools such as Aurora and Enerflo to assess property shading and roof orientation.Patient Appointment Scheduler
Pain Clinic Campaign · 2023 — 2024Handled inbound and outbound patient inquiries regarding chronic pain management, diligently following up on web inquiries and referrals. Administered targeted health questionnaires to accurately determine chronic pain specifics and escalated medical emergencies to ensure patient safety.Lead Appointment Setter
SolarSesame · 2023 — 2024Operated automated dialers to achieve high-volume outbound targets, making 150 to 250+ calls daily across cold property databases and aged leads. Delivered concise opening pitches to enhance call retention while guiding homeowners in extracting historical utility data using mapping tools.Medical Appointment Setter
New Era Medicare Account · 2021 — 2022Engaged seniors with chronic joint pain to collect insurance billing information for physician review. Quickly built trust by confirming identities and explaining coverage guidelines for durable medical equipment under Medicare.Outbound Insurance Sales Representative
Expertel Solutions · 2020 — 2020Evaluated existing auto and home insurance policies to identify coverage gaps and successfully cross-sold additional health-related products. Reached out to consumers with incomplete quotes to provide targeted comparisons, focusing on compliance with HIPAA regulations.Inbound/Outbound Sales & Retention Specialist
Avas Flowers (Upwork Freelance) · 2019 — 2019Managed inquiries nationwide for custom floral and gift orders, aligning offerings with customer budgets and emotional tones. Recorded delivery details and managed order adjustments when local florists faced inventory constraints.Customer Service & Technical Support Specialist
Convergys Cebu · 2015 — 2019Developed over five years of experience in technical troubleshooting and customer retention management. Consistently surpassed operational KPIs for tier-1 global accounts while executing B2B promotional campaigns targeting auto dealerships and energy services.
Skills & Expertise
Education
- Bachelor of Science in Criminology (Undergraduate)Mandaue City College
Interested in this professional?
Sign in as an employer to save this profile or invite Rodulfo J. to a job.
Sign in as an employer