Rogine M.

Rogine Marie P. is an experienced Customer Service and Technical Support Representative with a background in the communications, telecommunications, insurance, and higher education industries. At companies like iQor Philippines, TaskUs, and Asurion, she supported customers with technical support, billing, account inquiries, and upselling of telecommunications products and device protection plans. Her role as a remote freelancer for Airbnb/Guesty focused on providing customer service and virtual assistance to enhance guest experiences. Previously, she assisted with administrative tasks at the Dean’s Office, College of Arts and Communication, University of Eastern Philippines, where she developed organizational skills in office management. Recognized multiple times for high performance metrics such as Net Promoter Score and CSAT, Rogine Marie P. leverages advanced proficiency in Google Workspace and Microsoft Office Tools while maintaining fluent English communication.