Romeo J.

Romeo J. is a dedicated Customer Service Representative with a deep understanding of insurance billing and payments. Having worked at WIPRO, he expertly handled inquiries related to flight bookings for local and international destinations, ensured customer satisfaction by efficiently managing queries about flight refunds, baggage, and schedule changes, and provided support for billing and insurance matters. His role included the processing of insurance payments and cancellations and transferring calls to adjusters for insurance claims. Romeo's proficiency in Graphic Design and Data Entry complements his technical capabilities, making him a versatile professional in the field of customer service. With his educational foundation from Western Mindanao State University and the Zamboanga State College of Marine Sciences and Technology, Romeo is well equipped to cater to diverse customer needs while maintaining a high standard of service.