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Romillen E. — Mid-Level Credit Repair Specialist from Philippines

Romillen E.

Mid-Level Credit Repair Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Romillen B. is a skilled professional with over two years of experience in credit repair, customer support, and team leadership, focusing on delivering exceptional customer service and resolving complex issues. Serving as a Credit Repair Specialist at Angel Clerical Services, Romillen expertly managed credit dispute processing, client relationship management, and regulatory compliance by preparing dispute letters using Dispute Fox and supervising a team to ensure quality standards. In the public sector, Romillen worked as a CBMS Enumerator at PSA, where they conducted demographic and socioeconomic data collection through face-to-face interviews, ensuring accuracy and confidentiality in all data submissions. Furthering their customer engagement expertise, Romillen succeeded as a Sales Agent at Vibes 8, promoting products and handling customer inquiries and objections. Romillen is proficient in AI tools, the Microsoft Office Suite, and Google Workspace, emphasizing their adaptability and strong technological skills.

Experience

  • Credit Repair Specialist

    Angel Clerical services · 2024 — 2026
    Specialized in credit dispute processing, client relationship management, and regulatory compliance. Led a team of specialists, ensuring adherence to productivity and quality standards. Analyzed clients' credit reports to identify inaccuracies. Prepared and managed dispute letters using Dispute Fox and similar tools. Assisted clients by explaining credit repair strategies and the dispute process in a professional manner.
  • Sales Agent

    Vibes 8 · 2023 — 2024
    Promoted and sold products and services to both potential and existing customers. Developed strong relationships by understanding customer needs and providing suitable recommendations. Responded to inquiries via phone, email, and chat in a professional manner. Met sales targets consistently through effective communication and engagement. Explained product features, pricing, and promotions to aid customers in decision-making, while also addressing objections and resolving concerns.
  • CBMS ENUMERATOR

    PSA · 2022 — 2023
    Conducted face-to-face interviews to gather demographic, socioeconomic, and community data. Explained survey purposes to respondents while ensuring confidentiality. Recorded data using survey forms and electronic devices, verifying accuracy before submission. Coordinated with supervisors and local officials on schedules and assignments. Addressed respondents' inquiries professionally and maintained respectful relationships within the community. Adhered to daily collection targets while ensuring high quality and accuracy of data. Prepared and submitted reports and documentation punctually.

Skills & Expertise

Education

  • Bachelor of Science in Criminology
    PHINMA-University of Iloilo
  • Highschool
    Guimbal National Highschool
  • Elementary
    P.G Garin Memorial Elementary School

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