Rommel U.
Mid-Level Virtual Assistant Specialist
Open to offersNew to PlatformAbout
Rommel D. is an experienced Virtual Assistant with over 11 years of expertise supporting business operations in industries such as real estate, healthcare, finance, and e-commerce. He excels in customer service, sales, lead generation, and loan processing, demonstrating a proven ability to enhance client satisfaction, meet key performance indicators (KPIs), and streamline processes. Rommel has successfully generated over 1,000 leads in the real estate sector, contributing to increased revenue and closed deals. He has also supported the recruitment of over 200 healthcare professionals, ensuring smooth onboarding and efficient hiring processes. His role in process improvement is evident as he streamlined loan processing workflows by reducing turnaround time by 30% and improving documentation accuracy. With core skills in project management, CRM, and property management tools, Rommel effectively maintained high-quality results in customer service and consistently exceeded KPIs, forging strong client relationships across varied sectors.
Experience
Amazon Consultant / Sales Development Representative
Amazon Whisperer LLC · 2024 — 2025Performed outbound cold calls to Amazon Sellers identified by The Amazon Whisperer, and organized consultations to provide free growth plans aimed at optimizing listings, PPC campaigns, and sales performance. Generated personalized insights to enhance visibility, traffic, and profitability for Amazon sellers, while providing data-driven marketing and strategic support for their business development.Sales / Recruitment Specialist - VA
Premier Healthcare Staffing Solution · 2023 — 2024Engaged in sourcing, screening, and interviewing healthcare professionals via job postings on social platforms. Conducted background checks and reference calls, providing onboarding support, while explaining company benefits and assisting in new hire orientation to ensure a smooth integration process. Consistently maintained hiring metrics and surpassed weekly and monthly KPIs.Acquisitions Specialist / Lead Manager
Osborne Homes Inc. · 2020 — 2023Sourced and analyzed real estate deals, negotiating terms and managing the acquisition process. Qualified leads and facilitated the handoff to licensed agents, successfully achieving daily and monthly KPI targets.Loan Processor / Team Support
MicroSourcing Philippines Inc. · 2018 — 2020Reviewed loan applications and gathered necessary documentation, ensuring compliance with regulatory standards while also coordinating with borrowers and internal teams to efficiently complete loan packages.Customer Support Representative / Data Support (Part-Time)
Golden Team Synergy, Inc. · 2017 — 2020Managed live chat, emails, and outbound calls for Amazon seller clients. Handled inquiries related to refunds, returns, and orders, ensuring high standards of service quality.Bancassurance Sales Executive
Bank of the Philippine Islands (BPI) · 2018 — 2018Promoted and sold BPI-Philam financial products while conducting market research and profiling clients to enhance sales strategies.Subject Matter Expert
VXI Global Solutions Inc. · 2015 — 2017Provided exceptional customer support by addressing product and service concerns. Offered guidance to team members, contributing to high customer satisfaction scores.Sales Supervisor
Coca-Cola Femsa Philippines · 2012 — 2014Prospected and secured new clients while nurturing strong relationships with existing accounts. Developed competitive sales strategies to enhance market presence.
Skills & Expertise
Education
- Bachelor of Science in EntrepreneurshipUniversity of Southeastern Philippines – Obrero, Davao City · 2008 — 2013