Ronald J.
Software QA Engineering
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Ronald J. is an experienced Dev QA Software Engineer and System Analyst with a solid background in the digital technology and web industries, including roles at NCS Philippines, Digima Web Industry, and Willis Towers Watson. He has supported enterprise system integration and backend development using C#/.NET, SQL, and API integration, focusing on requirements gathering, solution design, system testing, and database management. Ronald has designed and executed testing protocols such as UAT and acceptance in quality assurance, while developing and implementing automation tools and scripts to improve workflow efficiency. His work includes optimizing survey data for banking, leveraging ETL tools for data validation, deploying secure coding practices, and mentoring junior developers. He holds a BS in Computer Science from the Immaculate Conception I-College of Arts and Technology.
Experience
Dev QA Software Engineer
NCS Philippines · 2025 — PresentSupports quality assurance standards implementation by designing test cases, preparing test scripts, and automating repeatable testing tasks to meet requirements. Executes both manual and automated testing in line with test plans and acceptance criteria, while tracking defects and coordinating fixes. Assists with acceptance test planning and gathers feedback to improve QA processes. Collaborates with cross-functional teams, conducts audits of testing activities, and ensures adherence to quality control practices.System Analyst
NCS Philippines · 2021 — 2025Develops and applies data analysis techniques to support system efficiency. Integrates systems by working with design and operations teams to fulfill technical requirements. Monitors and addresses system performance issues, implements optimizations, and maintains stability. Designs, develops, and maintains backend systems, APIs, and services with .NET and C#, and troubleshoots system reliability concerns. Participates in collaborative integration with frontend teams, contributes to database design and query optimization, and ensures secure coding practices. Engages in code reviews, mentors junior developers, and participates in deployments. Applies knowledge of PHP, ASP.NET, C#, Arduino, and image processing for project support.Application Configuration Analyst
Willis Towers Watson · 2019 — 2021Utilized SQL queries and database configurations for validating survey data and resolving inconsistencies. Supported deployment testing for configuration changes, addressing issues before release and mitigating post-deployment risks. Developed automation tools, macros, and scripts to streamline processes and reduce manual task loads.Web & C# Developer
Digima Web Industry · 2018 — 2019Reviewed documentation and requirement data for alignment with system functions. Established data validation workflows for survey reporting in a banking environment and processed data through ETL tools. Managed team report tracking using Jira and adapted to an Agile environment. Supported the Survey Operations Team with technical troubleshooting and worked on SQL queries and database configurations to ensure data accuracy. Gathered requirements from stakeholders and identified process improvements to align IT systems with business workflows. Applied awareness of AI-driven automation for survey and reporting efficiency, streamlining repetitive survey activities using SQL and ETL tools.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceImmaculate Conception I-College of Arts and Technology · 2015 — 2019
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