Ronald D.
Mid-Level Hospitality Housekeeping Supervisor
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About
Ronald D. is an experienced hospitality professional with a proven track record in the resort, hotel, restaurant, and residential property sectors. Serving as Front Desk / Customer Relations Officer at Camayan Beach Resort and Hotels in Olongapo City, he delivered prompt service by addressing guest inquiries and complaints across phone, email, and in-person channels. During his tenure as a waiter and department secretary at Mawarid Foods Company in Riyadh, he excelled in high-volume restaurant operations, ensuring consistent customer satisfaction. At The Cambridge Village Condominiums, he led housekeeping and maintenance teams, handled resident concerns, and maintained service quality under pressure. Currently, as Housekeeping Supervisor at Legrand 3 Tower in Metro Manila, Ronald communicates daily with residents to resolve their issues quickly. His expertise includes customer service excellence, team leadership, and issue resolution.
Experience
Housekeeping Supervisor
Legrand 3 Tower · 2025 — PresentEngaged with residents each day to promptly handle concerns and inquiries, while upholding a high level of customer service in a fast-paced building environment.Housekeeping / Maintenance Head Supervisor
The Cambridge Village Condominiums · 2018 — 2025Directed housekeeping and maintenance personnel to ensure consistent service quality, while managing and resolving resident issues under pressure.Front Desk / Customer Relations Officer
Camayan Beach Resort and Hotels · 2016 — 2017Responded to guest inquiries and complaints through phone, email, and in-person channels, maintaining high-level customer service standards.Waiter / Department Secretary
Mawarid Foods Company (MFC) · 2009 — 2016Performed customer service tasks in a high-volume restaurant setting, ensuring customer satisfaction.
Skills & Expertise
Education
- Vocational Nursing Aide CoursePillars Academy School of Science and Arts
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