Ronel B.

Ronel B. is a highly organized professional with over six years of experience in customer service, coordination, and administrative functions, primarily in the healthcare industry. Currently serving as a DME Coordinator/Healthcare Support at Millennium One Solutions/NTT Data, Ronel manages the end-to-end intake process for CPAP and medical equipment, ensuring compliance with insurance and medical guidelines. This role involves coordinating with physicians and clinics for prescriptions and documentation, tracking documentation, and following up for approvals to ensure timely equipment delivery. Previously, at NOWCOM, Ronel handled collections and customer service, assisting with loan accounts, billing, and resolving inquiries. At C3 Everise, Ronel excelled in sales and customer support, achieving key performance indicators in sales, customer satisfaction, and net promoter scores. Ronel is proficient in using Microsoft Office, Google Workspace, CRM Systems, and other healthcare platforms, with a strong command of the English and Filipino languages.