Ronel G.
Mid-Level QSR Shift Supervisor
Open to offersNew to PlatformAbout
Ronel B. is a seasoned Shift Supervisor and Barista with over eight years of experience in quick-service restaurants and specialty coffee operations across the Philippines and the Middle East. At Sign Burger Shop in the Kingdom of Saudi Arabia, he effectively led teams of 8 to 12 members, managing roles from cashiering to grilling while ensuring compliance with HACCP and food safety protocols. He optimized staffing schedules and reduced product waste by 3-5% through stringent inventory management and staff training. As a senior barista at Armin Restaurant, Ronel honed his expertise in espresso calibration and maintenance, performing quality checks and preventive maintenance on espresso machines. His capability in executing high-quality service extends to his role as a team leader at ½ Million Coffee Shop, where he managed coffee preparation and customer engagement for over 150 customers daily. Ronel holds a Bachelor of Science in Commerce from Eastern Samar State University and has attained certifications including Barista NC II.
Experience
Shift Store Supervisor
Sign Burger Shop · 2022 — 2026Oversaw a team of 8-12 crew members during shifts, managing roles at the grill, cashier, fries, and service stations. Facilitated daily pre-shift huddles, elaborating on sales targets and promotions while training new hires in POS systems, food preparation, and customer service. Addressed customer complaints directly to ensure satisfaction and maintained cleanliness in dining and restroom areas. Ensured compliance with food safety standards, managed cash funds, and recorded waste logs.Senior - Barista
Armin Restaurant (AL KUZAMA Trading Co.) · 2020 — 2021Specialized in preparing various specialty coffee drinks and trained junior baristas in latte art and recipe standards. Conducted daily espresso machine calibrations and quality checks, while performing preventive maintenance on equipment and ensuring compliance with SFDA, HACCP, PPE, and 5S standards.Barista - Team Leader
½ Million Coffee Shop (Abdulla Al Rajhi Company) · 2018 — 2020Prepared coffee drinks and created latte art while training junior baristas on standard recipes. Managed daily calibrations of espresso machines and conducted quality checks, supported inventory management to prevent stock-outs, and executed coffee preparation and customer service for over 150 daily customers.Service Crew
Sizzler House Restaurant · 2016 — 2018Delivered customer service by greeting patrons within ten seconds and taking orders accurately. Engaged in upselling, managed complaints with professionalism, and ensured customer satisfaction throughout the dining experience. Involved in food safety protocols, cash register operations, and teamwork for opening and closing duties.Factory Worker
AL-DEIF Dates Factory · 2013 — 2015Managed product packaging while maintaining precise inventory records and overseeing the receipt and inspection of deliveries.Kitchen Staff
Amber Restaurant · 2012 — 2013Prepared ingredients by chopping, slicing, and weighing according to recipes while adhering to standards. Followed HACCP, SFDA, and 5S guidelines to maintain cleanliness and operational efficiency, and supported inventory management.Stock Clerk
KULTURA STORE INC. · 2010 — 2011Received deliveries from suppliers, verified them against purchase orders, and maintained stock levels through daily and weekly counts. Managed stock organization and cleanliness while ensuring proper FIFO processes.
Skills & Expertise
Education
- Bachelor of Science in CommerceEastern Samar State University · 2005 — 2010
Interested in this professional?
Sign in as an employer to save this profile or invite Ronel G. to a job.
Sign in as an employer