RONELA B.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Ronela B. is a dedicated professional currently serving as an Administrative Assistant II at the Department of Education in City of Naga, Cebu. Her educational journey began with a Bachelor of Secondary Education Major in English from St. Cecilia's College – Cebu Inc., illustrating her strong foundation in the education sector. In her career, she has gained experience as an Email Support Specialist with TasksEveryday and as a Customer Service Associate at Amazon Operation Services Philippines, Inc., refining her communication and customer support skills. Previously, she contributed as a Registration Officer I at the Philippine Statistic Authority, where she honed her data analysis capabilities at Accenture. Her professional path is marked by versatility and a commitment to leveraging her abilities in English, Cebuano, and Tagalog to enhance operational efficiency in diverse roles.
Experience
Administrative Assistant II
Department of Education · 2024 — PresentAssists in administrative tasks and supports educational processes within the Department of Education.Email Support
TasksEveryday · 2023 — 2024Provided email support to customers, addressing inquiries and resolving issues.Registration Officer I
Philippine Statistic Authority · 2022 — 2023Handled registration processes and ensured accurate data entry and management for statistical purposes.Customer Service Associate
Amazon Operation Services Philippines, Inc. · 2022 — 2022Delivered customer service support, managing inquiries and assisting customers with their needs through various channels.Registration Officer I
Philippine Statistic Authority · 2021 — 2021Conducted registration duties, ensuring precise data collection and entry for statistical records.Data Analyst
Accenture · 2019 — 2020Analyzed data sets and interpreted results to support business insights and decision-making.
Skills & Expertise
Education
- Bachelor of Secondary Education Major in EnglishSt. Cecilia’s College – Cebu Inc. · 2018 — 2019
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