Rosanna C.

Rosanna C. is a highly organized Virtual Assistant with nearly four years of experience in remote executive support and administrative management. She specializes in high-volume email triage, complex scheduling, and maintaining Excel database records. At MRM IT Solutions, Rosanna excelled in creating client quotations and managing inventory records, while also handling payroll processes. Her role as an IELTS Instructor at Australasia Immigration Assistance further honed her educational and evaluative skills by preparing students for exams. Additionally, she served as an Operations Customer Expert I at Teleperformance, managing up to 100 inbound calls daily and resolving complex travel concerns for a US-based voice account. Rosanna's technical proficiency includes mastery of the Microsoft Office suite and tools like Slack, Zoom, and ClickUp. With a strong background in client communication, remote support, and cross-cultural coordination, she remains committed to maintaining operational excellence and customer satisfaction. Fluent in English and Filipino, she operates out of General Santos City, Philippines, equipped for full or part-time remote work.