Rose J.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Rose Jane P. is a detail-oriented and versatile Virtual Assistant with a robust background in administrative support, customer service, and digital marketing. She excels in managing content and social media, as well as facilitating remote client communication. Her technical proficiency encompasses Microsoft Office, Google Workspace, and Canva, which enable her to effectively handle tasks such as email management, scheduling, and documentation. Rose Jane's experience includes a role as a Digital Marketing Virtual Assistant at Doneverse, where she managed social media content, assisted with email marketing campaigns, and supported workflow automation using tools like ClickFunnels and Go High Level. Additionally, she has a strong teaching background as an Online ESL/EFL Teacher at 51Talk, where she delivers personalized English instruction to international learners, and as a Teaching Intern in which she developed lesson plans and managed classroom responsibilities. Her commitment to professional growth is further demonstrated by her status as a Licensed Professional Teacher.
Why hire me
Employers should hire me because I bring a combination of customer service, virtual assistance, administrative, and remote work experience. I have hands-on experience handling customer inquiries, resolving concerns, managing communications, supporting clients, and completing administrative tasks with accuracy and professionalism. I am reliable, organized, detail-oriented, and adaptable, with a strong ability to learn new tools, systems, and processes quickly. I take initiative, communicate clearly, and work well independently while remaining a collaborative team member. Most importantly, I genuinely value providing excellent service and making sure tasks are completed efficiently and on time. I am committed to being someone my employer can depend on and to continuously improving the value I bring to the team.
Experience
ONLINE ESL/EFL TEACHER
51Talk �� 2026 — PresentProvided personalized English instruction to international students, tailored to various proficiency levels and learning styles. Evaluated student performance, offering constructive feedback as required. Maintained documentation of lessons and student progress while managing multiple scheduled sessions with professionalism.DIGITAL MARKETING VIRTUAL ASSISTANT
Doneverse · 2025 — 2026Oversaw the scheduling of social media content and engaged with the online community. Supported email marketing initiatives and automated workflows. Conducted outreach to clients and addressed customer inquiries through professional written communication. Aided in the creation of funnels and updates to the website utilizing ClickFunnels and GoHighLevel.CHAT SUPPORT AGENT
ePerformax · 2024 — 2024Delivered customer support via live chat, adeptly managing multiple inquiries. Addressed customer issues and escalated complex cases following established protocols. Ensured professionalism and accuracy in all communications, while documenting concerns to facilitate appropriate resolutions.TEACHING INTERN
Taway National High School · 2024 — 2024Developed lesson plans and instructional materials while maintaining student performance records. Engaged in communication with students and mentor teachers regarding learning progress and classroom management. Balanced various instructional and administrative tasks, collaborating with mentors to enhance teaching delivery.CASHIER
AA Super Fuel Gas Station · 2020 — 2021Executed customer transactions accurately and efficiently while preparing daily sales reports. Managed organized transaction records and assisted in inventory monitoring. Provided customer service while demonstrating attention to detail during financial processes.
Skills & Expertise
Education
- Master of Arts in Education Major in Guidance and CounselingNew Era University · 2026 — Present
- Bachelor of Secondary Education, Major in EnglishWestern Mindanao State University – Ipil · — — 2024
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