Rosell A.
Junior Customer Service and Event Support Specialist
Open to offersNew to PlatformAbout
Rosell Ann D. P. is a versatile professional based in Tagum City, Philippines, with a strong foundation in event management and customer service. She has demonstrated significant organizational and communication skills through roles such as Usherette and Event Support Staff, where she coordinated logistics for events with over 100 participants, improving operational efficiency and attendee satisfaction. As an Event Host/MC at the Tagum City Regional Academy, she was responsible for orchestrating event schedules and managing on-the-spot inquiries, showcasing her ability to handle dynamic environments. Her education in Tourism Management at Mapúa Malayan Colleges Mindanao further reinforces her understanding of operations and multicultural diversity in the workplace. Equipped with proficiency in Google Workspace, Canva, and Zoom, and experience in project management tools like Trello, she brings a comprehensive skill set to any team. Rosell Ann also volunteers at Sison Fundamental Baptist Fellowship, enhancing her leadership in community service. Her certifications, including a Google Analytics Certification, underpins her technical aptitude, while her remote work readiness ensures she is prepared for various professional opportunities.
Experience
Usherette / Event Support Staff
Mapúa MCM Volunteers · 2024 — 2025Coordinated assistance for attendees, managed registration, and organized seating during events with over 100 participants, showcasing strong customer service and organizational capabilities. Supported event organizers with scheduling, addressed guest inquiries, and facilitated coordination, enhancing communication and operational efficiency. Ensured smooth event execution by maintaining organized records, materials, and logistics.Student Assistant
City Engineering’s Office, Tagum City · 2023 — 2023Supported clients and staff by addressing inquiries related to office matters. Maintained organized records to ensure an efficient filing system. Demonstrated attention to detail while performing administrative tasks in a professional setting, enhancing customer service and communication skills through interactions with clients and staff.Event Host / Master of Ceremonies (MC)
Tagum City Regional Academy for Senior High School · 2022 — 2022Oversaw event scheduling, speaker management, and transitions for school activities, including oath-taking ceremonies with more than 50 attendees, ensuring timely and organized event execution. Created scripts and prepared announcements, reflecting strong written communication skills and attention to detail. Addressed participant and guest concerns during events, enhancing customer service and problem-solving abilities.Church Volunteer
Sison Fundamental Baptist Fellowship · 2022 — PresentCoordinated outreach and feeding programs by organizing volunteers, supplies, and schedules for community events serving over 50 participants. Assisted in tracking donations and preparing materials, demonstrating strong administrative and organizational skills. Communicated effectively with volunteers and community members to support and facilitate event operations.
Skills & Expertise
Education
- Undergraduate Studies in Tourism ManagementMapúa Malayan Colleges Mindanao · — — 2028
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