Rosemarie R.

Oversaw multi-channel support including email, calls, WhatsApp, and IM for engineering, construction, and authority-approval processes. Evaluated client-provided AutoCAD (DWG) drawings to ensure alignment with project scope and client specifications prior to acceptance. Performed technical checks on drawings to assess feasibility and completeness for engineering or estimation review. Collaborated with engineers and site teams for timely updates and resolutions regarding project requests. Facilitated workflows involving municipality submissions and civil defense requirements for documentation approvals. Offered administrative and technical support to the Engineering department within a luxury hotel setting. Measured hotel areas for project planning and renovations using existing AutoCAD (DWG) drawings. Aided engineering and project teams by affirming floor plans and service areas against on-site conditions. Mapped and identified maintenance issues on DWG drawings indicating affected areas. Organized the department calendar, managing team scheduling and inspections. Assisted in procurement and inventory documentation through ADACO while coordinating with vendors for quotations and service requests.

Supported quality assurance through administrative tasks related to documentation and compliance filing. Engaged in data collection and conducted testing evaluations while maintaining logs of risk reports for stakeholders. Ensured that technical assessments and safety documents were completed and filed promptly.

Delivered administrative assistance for QA documentation and compliance filing while creating standard operating procedures (SOPs). Conducted data collection and testing evaluations, documenting risk reports for internal stakeholders. Ensured the timely completion of technical assessments and safety document filing.