Ross M.

Ross M. is an accomplished Medical Associate with a Bachelor of Science in Accountancy from ICCT Colleges. Over the course of her career, she has accumulated five years of international BPO experience, specifically in the healthcare sector, where she honed her skills in administrative tasks, documentation, and client communications. With her time at companies like Teleperformance and Carelon Global Solutions, Ross ensured accurate patient documentation, handled insurance verification, and maintained compliance with healthcare regulations. Her role involved managing medical billing inquiries, claims follow-ups, and healthcare accounts with meticulous attention to detail, ultimately delivering precise account management and outstanding client support. Proficient in data entry and accuracy, she effectively managed schedules and upheld confidentiality protocols. Ross is highly organized and detail-oriented, ready to leverage her expertise and excel as a Remote Virtual Assistant.