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Rowel C. — Mid-Level Ecommerce Specialist from Philippines

Rowel C.

Mid-Level Ecommerce Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Rowel C., an accomplished Ecommerce Specialist and Influencer Affiliate Manager, brings over five years of expertise in eCommerce and digital marketing strategies. His vast experience with companies like Nolae and Timeless Closet underscores his proficiency in managing Shopify's backend operations, product uploads, inventory management, and order processing. Rowel also excels in crafting compelling product descriptions and engaging marketing emails, alongside creating graphic designs for various campaigns. At Relatable, he has honed his skills in influencer marketing by developing and executing campaigns that align with overall marketing goals. His adeptness in using analytics tools ensures the tracking and optimization of influencer campaigns and affiliate sales. Now, Rowel C. seeks a full-time role where he can leverage his skills in eCommerce and marketing management to support company growth and streamline operations.

Experience

  • Ecommerce Specialist

    NOLAE · 2022 — 2024
    Managed the back end of Shopify, overseeing product uploads, order processing, and inventory management. Created and refined product descriptions, marketing emails, and social media content. Responded to customer inquiries through various channels and handled order fulfillment, tracking shipments, and managing returns. Designed graphics for marketing campaigns using Canva and conducted research on industry trends and competitors. Maintained data accuracy in spreadsheets, managed the store’s presence on TikTok Shop, and ensured effective communication within the team via Notion. Addressed customer complaints and facilitated customer satisfaction.

  • Influencer Outreach/ Affiliate Manager

    TIMELESS CLOSET · 2022 — Present
    Researched and identified influencers on platforms like Instagram, TikTok, and YouTube to align with brand values. Established and nurtured relationships with content creators, developing a network that supports the company's marketing objectives. Developed and executed influencer marketing campaigns while monitoring their progress and ensuring compliance with agreed terms. Designed an affiliate marketing program, utilized analytics tools for performance tracking, and prepared reports to assess ROI and campaign effectiveness. Maintained an updated database of influencers while managing associated budgets.

  • Online Store Manager

    null · 2020 — 2021
    Oversaw daily operations of the online store to ensure a seamless shopping experience. Monitored inventory levels and maintained accurate product listings across websites and social media. Managed customer inquiries and ensured high satisfaction rates by addressing complaints promptly. Supervised order fulfillment processes and collaborated with logistics for timely delivery. Analyzed sales data and customer behaviors to prepare reports aimed at enhancing store performance.

  • Affiliate Marketing

    null · 2019 — Present
    Researched products that fit niche markets while creating engaging content for various platforms. Incorporated affiliate links within content to optimize user experience and conversions. Monitored affiliate link performance, adjusting strategies to improve results and collaborating with other affiliate managers to enhance marketing efforts.

  • Steward Waiter

    Tui Cruises/ Mein Schiff · 2013 — 2019
    Welcomed guests and escorted them to tables, ensuring a comfortable dining experience. Provided menu recommendations and took orders while noting special requests. Maintained the dining area by ensuring cleanliness and organization throughout service, promptly addressing guest concerns and maintaining effective communication with kitchen staff. Assisted in managing service during private events and catered to large group settings.

  • Food and Beverage Staff

    2GO Group Inc. · 2012 — 2013
    Assisted in food preparation and ensured cleanliness of dining and kitchen areas. Supportively interacted with customers while promoting menu items and maintaining safe operational practices. Collaborated with team members to prepare for service and smoothly execute shifts.

  • Service Crew

    Jollibee Food Corporation · 2009 — Present
    Assisted with food preparation, maintained cleanliness, and adhered to safety protocols. Engaged with customers while promoting menu items and contributed to optimizing service efficiency.

Skills & Expertise

Digital MarketerEcommerce ExpertEcommerce

Education

  • Bachelor of Science in Hotel & Restaurant Management
    Philippine Merchant Marine School · — — 2012