Rowena E.

Rowena E. is a seasoned Freight Virtual Assistant based in Quezon City, Philippines, with demonstrated expertise in customer service and operations support. With a solid foundation in disciplines like cashiering, security, and logistics assistance, she excels in handling freight operations, including track and trace of shipments, and data entry involving Bill of Lading (BOL) and Proof of Delivery (POD). Her communication skills facilitate effective carrier and client dialogue, ensuring seamless load booking and dispatch support. Rowena's proficiency extends to navigating CRM and TMS systems for shipment status updates and freight rate checking. She holds a Bachelor of Science in Commerce, majoring in Management, where she built a foundational understanding of organizational operations and business communication. Her ability to manage time effectively while multitasking makes her indispensable in fast-paced environments.