Rowena C.
Mid-Level Customer Service Consultant
Open to offersNew to PlatformAbout
Rowena C. is a dedicated professional with experience in the food and customer service industries. She began her career as a Service Crew/Cashier at Graceland Food Industries Inc. in Sorsogon City, enhancing her customer service skills and handling cash transactions efficiently from April 2014 to April 2015. She later advanced her career at Startek Philippines Inc. in Makati City as a Customer Service Representative, from 2016 to 2020, where she honed her communication and troubleshooting skills. From 2021 to 2025, Rowena excelled as a Consultant Specialist at Sutherland Philippines Inc. in Legaspi City, leveraging her ability to work under pressure in a fast-paced environment, maintaining high standards of service. Her educational background includes vocational training in Computer Hardware Servicing at Daraga Human Resource Development Center. Fluent in English and Tagalog, Rowena C. demonstrates strong initiative and a commitment to continuous improvement in her professional endeavors.
Experience
Consultant Specialist
Sutherland Philippines Inc. · 2021 — 2025Provided expert consultation and support to clients, addressing their needs and concerns effectively.Customer Service Representative
Startek Philippines Inc. · 2016 — 2020Handled customer inquiries and support, ensuring a high level of service and satisfaction during interactions.Service crew/Cashier
Graceland Food Industries Inc. · 2014 — 2015Engaged customers and processed transactions efficiently as a cashier while also providing service as a crew member.
Skills & Expertise
Education
- Vocational GraduateDaraga Human Resource Development Center · 2012 — 2013
- Secondary GraduateCumadcad National High School · 2008 — 2012
- Primary GraduateSogoy Elementary School · 2003 — 2008
Photos
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