Rowil J.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Rowil J. is an experienced General Virtual Assistant and Social Media Support professional, specifically for the insurance and real estate sectors, who excels at handling various administrative roles. At Fundseast Credit Co., he served as a General Manager, overseeing daily business operations, supervising staff, and ensuring efficient service delivery and compliance with company policies. He has managed CRM updates, conducted data entry, and supported email marketing campaigns while facilitating smooth internal communications. In a previous role at Teleperformance, he performed cold calling and lead generation for HVAC services, successfully engaging homeowners and business owners. His hard skills include CRM proficiency, using platforms such as Salesforce and HubSpot, as well as expertise in Google Sheets and QuickBooks. His contributions to business growth stem from his adeptness at organizing documents, managing emails, and assisting with both recruitment and customer relationship management.
Experience
General Manager
Fundseast Credit Co. Inc. · 2021 — 2022Oversaw daily business operations, managed administrative functions, and ensured efficient service delivery. Supervised staff, assigned tasks, and monitored team performance. Handled customer issues, maintained client relationships, prepared reports, and ensured compliance with company policies. Managed financial records, monitored budgets, coordinated with departments, and implemented strategies to enhance productivity and operational efficiency.Virtual Assistant
nullProvided administrative support by performing data entry, updating CRM systems and databases, maintaining spreadsheets, conducting internet research, and ensuring records were accurate and current. Managed email marketing campaigns, organized inboxes, responded to client inquiries, and followed up to sustain effective communication. Offered social media support for insurance and real estate businesses by creating and scheduling content, monitoring engagement, and aiding online marketing efforts.Cold Caller & Appointment Setter
TeleperformanceMade outbound calls to homeowners, property managers, and business owners to generate leads for HVAC services. Responsible for qualifying prospects, discussing their heating and cooling needs, and scheduling appointments for the sales team. Maintained professional client relationships by addressing inquiries and objections. Managed CRM systems, updated customer databases, performed follow-ups, and ensured customer information was accurate and current.
Skills & Expertise
Education
- UndergraduatePhinma Cagayan de Oro College · — — 2028
- Bachelor of Science Civil EngineeringPhinma Cagayan de Oro College · — — 2028
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